The Building Emotional Intelligence Program provides a comprehensive exploration of emotional intelligence (EQ), defining it as the capacity to understand and manage one's own emotions, as well as recognise and respond to the emotions of others. The core message is that EQ is not a fixed trait but a skill that can be developed through practice, reflection, and feedback.

For teams:

Unlock the full potential of your workforce. In today's dynamic business environment, technical skills alone are not enough. Emotional Intelligence is the cornerstone of high-performing teams, effective leadership, and a thriving organisational culture. This program will empower your employees to:

• Boost Team Collaboration & Reduce Conflict: Equip your teams with the skills to navigate interpersonal dynamics constructively, leading to improved teamwork and faster conflict resolution.

• Develop Stronger Leaders: Cultivate leaders who can inspire, motivate, and build trust, fostering an environment of psychological safety and engagement.

• Increase Productivity & Innovation: Enhance communication, decision-making, and problem-solving capabilities across your organisation.

• Improve Employee Wellbeing & Retention: Help employees manage stress, build resilience against burnout, and foster a more positive and supportive workplace, leading to higher morale and retention.

For individual learners and small business owners:

Ready to elevate your personal and professional life? Our Building Emotional Intelligence program offers you the tools to understand yourself better, connect more meaningfully with others, and navigate life's challenges with greater confidence and skill. By joining this program, you will:

• Master Your Emotions: Gain profound self-awareness to understand your emotional triggers and learn practical techniques to manage stress and respond thoughtfully, not reactively.

• Build Stronger Relationships: Develop your ability to empathise, listen actively, and communicate effectively, leading to more fulfilling personal and professional connections.

• Enhance Your Career and Business Prospects: Discover why EQ is often more critical than IQ for workplace success. Improve your leadership potential, teamwork skills, and ability to navigate workplace dynamics effectively.

• Boost Your Overall Wellbeing: Learn strategies to build resilience, maintain a positive outlook, and achieve a greater sense of personal fulfilment and control.

The program incorporates various activities, self-assessments, debrief and coaching.

Learning Objectives

Upon completion of this program, participants will be able to:

• Define emotional intelligence (EQ) and articulate its core components

• Explore and understand the multifaceted benefits of EQ, such as improved communication, enhanced problem-solving abilities, and stronger team morale

• Comprehend the crucial role of EQ in fostering healthy relationships and effective team dynamics

• Practice various self-awareness techniques and establish personal goals for ongoing EQ development

• Recognise and manage personal emotional triggers more effectively

• Apply strategies for self-regulation and responding constructively in challenging situations

• Enhance their ability to understand and empathise with the emotions of others

• Utilise tools and techniques to improve relationship management and build trust within teams

• Balance their own EQ

Topics covered

The program is structured around key domains of Emotional Intelligence:

• Foundations of Emotional Intelligence

• Self-Perception - self-regard, self-actualisation, emotional awareness

• Self-Expression - emotional expression, assertiveness, independence

• Interpersonal - interpersonal relationships, empathy, social responsibility

• Decision Making - problem solving, reality testing, impulse control

• Stress Management - flexibility, stress tolerance, optimism

You'll also receive

• Trainers with real world experience

• Electronic copy of the course materials

• Shareable digital badge upon completion